tj999's Privacy Policy

1 Types of Information Collected

tj999 may collect two types of information: (a) information you provide directly, and (b) information collected automatically through your use of our platform.

1.1 Information You Provide

When registering an account, logging in, or using our services, you may provide the following information:

• Full name and date of birth (for age verification)
• Active email address
• Mobile number
• Bangladeshi national identity card or passport details (for identity verification)
• Payment method details (bKash, Nagad, Rocket number or bank account details)
• Address information

1.2 Automatically Collected Information

When you visit the tj999 website, the following information may be collected automatically:

• IP address and device identifier information
• Browser type, operating system, and device type
• Pages visited, duration, and navigation patterns
• Information collected through cookies and similar tracking technologies
• Login time, session length, and activity logs

2 Purpose of Data Collection

tj999 uses your personal information only for specific, lawful, and clearly stated purposes. We do not collect unnecessary information and do not use any information beyond the stated purposes.

2.1 Primary Purposes

• Account creation, verification, and management
• Age verification (confirming 21+)
• Processing deposit and withdrawal transactions
• Providing bonuses and promotional benefits
• Ensuring platform security and preventing fraud
• Customer support and issue resolution

2.2 Secondary Purposes

• Analysis to improve service quality
• Compliance with legal obligations
• Ensuring responsible gambling — such as self-exclusion or limit setting
• Promotional communications with your consent

3 Cookie Policy

Cookies and similar technologies are used on the tj999 website. Cookies are small text files stored in your browser. They help improve the functionality of our services.

3.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and core functionality. Disabling these may prevent you from using the service.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: For monitoring and improving website usage.

3.2 Cookie Controls

You can control or delete cookies from your browser settings. Please note that disabling essential cookies may cause some tj999 services to not function properly.

4 Data Sharing and Disclosure

tj999 does not sell your personal information to third parties. However, we may share information in certain circumstances — and those circumstances are clearly described below.

4.1 Service Provider Partners

We work with trusted partners for payment processing, identity verification, and technology services. These partners are given access only to the information necessary to perform their specific tasks and may not use this information for any other purpose.

4.2 Legal Obligations

Information may be disclosed where necessary to comply with valid requests from law enforcement agencies, court orders, or directions from regulatory authorities.

4.3 Fraud and Security Protection

Information may be shared with relevant third parties for the purpose of preventing and investigating fraud, money laundering, or other unlawful activities.

4.4 Business Transfers

If any part of tj999's business or assets is transferred or merged, your information may form part of that process. In such a situation, we will notify you in advance.

5 Data Security Measures

tj999 has put in place both technical and administrative security measures to keep your information secure. Our safe and reliable platform adheres to the following standards:

• SSL Encryption: All data transmitted between your browser and our servers is protected by industry-standard SSL (SSL/TLS) encryption.
• Data Encryption: Sensitive information — particularly payment-related — remains encrypted even when stored.
• Access Controls: Only authorised staff are granted access to personal information, and only to carry out specific tasks.
• Regular Security Reviews: Our systems are regularly tested and updated.
• Fair Play Assurance: The platform has measures in place to detect and prevent any manipulation or unusual activity.

However, transmitting information over the internet is not entirely risk-free. We strive to ensure the highest level of protection, but we cannot guarantee the complete security of your information.

6 Data Retention Period

tj999 retains your personal information only for as long as is necessary to fulfil the purpose for which it was collected, or for as long as legal obligations require.

• Account-related information is retained for as long as the account remains active.
• Financial transaction records are retained for a specified period in accordance with legal requirements.
• Even after an account is closed, some information — such as financial transaction history — may be retained for legal and regulatory reasons.
• Once the required retention period has passed, information is securely deleted or anonymised.

7 Your Rights

You have certain rights over your personal information. tj999 respects these rights and is committed to fulfilling your requests within a reasonable time.

7.1 Right of Access

You have the right to know what information we hold about you. Upon request, we can provide you with details of this information.

7.2 Right to Rectification

If any information on your account is incorrect or incomplete, you may request that it be corrected.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, it may not be possible to delete all information due to legal obligations.

7.4 Right to Object to Processing

You may object at any time to the use of your information for marketing or promotional communications.

8 Protection of Minors' Information

tj999 is a platform for people aged 21 and over only. We do not knowingly collect any personal information from minors.

If we become aware that a minor is using our platform or that we hold their information, we will immediately close that account and arrange for the relevant information to be deleted.

If you believe a minor is using our platform, please let us know at [email protected].

9 Payment Information Security

We take the utmost care with financial transactions. tj999 processes transactions via bKash, Nagad, Rocket, and bank transfer.

• Payment information is transmitted and stored in an encrypted state.
• Full payment account numbers are never stored in our system — only the last few digits are kept in logs.
• Financial information is shared only with verified payment providers.
• Suspicious transactions are automatically flagged and investigated.

10 Policy Changes and Updates

tj999 reserves the right to change or update this Privacy Policy as needed. For significant changes, we will notify you in the following ways:

• By displaying a prominent notice on the website
• By sending a notification to your registered email address
• By updating the revision date on this page

If you continue to use tj999 after changes have been made, it will be assumed that you have accepted the updated policy. We therefore recommend checking this page regularly.

11 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team. We provide assistance in both Bengali and English.

• 24/7 Live Chat: Available directly on the site
• Email: [email protected]

After receiving a privacy-related request, we will aim to respond as quickly as possible.