21+
Responsible Gambling —
Your protection is our priority
Enjoy entertainment at tj999 within your limits. Follow our tools and guidelines for a safe betting experience.
Why is Responsible Gambling important?
Online betting and casino gaming is primarily a form of entertainment. But when gambling goes out of control, it can have a negative impact on personal and family life. tj999 believes every user should enjoy themselves within their limits — never crossing the line.
We provide a number of tools on our platform to help you monitor and manage your gambling habits. On this page we will go into detail about those tools, the warning signs, and how to get help.
Please remember: betting and casino games are for players aged 21 and over only. Minors are not permitted to access this site.
Our Protection Tools
Deposit Limit
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately. Decreasing your limit is instant — increasing it requires a set waiting period, which protects you from depositing more money on impulse.
Time-Out Break
Need a break? You can activate a time-out from 24 hours up to 6 weeks. During this period you will not be able to log in to your account or place bets. Your account will be reactivated automatically when the time-out ends.
Self-Exclusion
Activate self-exclusion for a longer break. You can close your own account for a set period — or permanently. No promotional emails will be sent during self-exclusion. Contact us for assistance.
Session Time Reminder
Alerts are sent at regular intervals to remind you how long you have been playing. Long sessions reduce focus and judgement — come back refreshed after a short break and decide whether you want to continue.
Activity History
Your account shows your full betting history, a win/loss summary, and deposit/withdrawal records. Transparency is the foundation of responsible gambling — stay aware of your own habits.
24/7 Support
If you feel gambling is becoming a problem, contact us immediately via live chat or email. Our team is by your side day and night in both Bengali and English.
Warning Signs of Problem Gambling
If any of the signs below feel familiar in your life, it is time to take action now. Asking for help is not weakness — it is proof of courage.
- You are spending more than your budget and placing larger bets to try to recover money you have lost.
- You are hiding your gambling habit from family or friends, or lying about it.
- You keep coming back even after trying to stop — you cannot stick to your own decision.
- You are spending most of your time on gambling instead of giving time to work, studies, or family.
- You are taking on debt or spending your savings to fund your gambling.
- You feel restless, irritable, or anxious when you are not gambling.
- Your sleep, health, or mental wellbeing is being harmed because of gambling.
Ask Yourself
Answer the following questions honestly. If more than three of your answers are "yes", consider seeking support.
- Have you spent more money on gambling than you planned?
- Have you placed larger bets trying to win back money you lost?
- Have you wanted to stop gambling but been unable to?
- Have you hidden your gambling from family or people close to you?
- Have you been forced to take out debt to fund your gambling?
- Do you feel restless or anxious when you are not gambling?
- Have your work or personal responsibilities been neglected because of gambling?
Where to Get Help
If you or someone you know is struggling with a gambling problem, tj999's support team is always here. Contact us:
- Direct Live Chat on the website — available 24 hours, 7 days a week.
- Email: [email protected] — in Bengali and English.
Let the support team know that you want a time-out or self-exclusion on your account. We respect your decision and will help you complete the process.
For professional mental health support in Bangladesh, government helplines and psychiatric specialist consultations are available.
tj999's Commitment
tj999 is committed to building a culture of responsible gambling as a safe and trustworthy platform. We do not just provide entertainment — we want to ensure that entertainment never becomes a source of harm.
Age Verification
Age is verified at account registration. No one under 21 can register. Protecting minors is our highest priority.
SSL Encryption
All your personal data and financial transactions are protected by advanced SSL encryption technology. Your privacy is our responsibility.
Fair Play
All our games operate with fair play guaranteed. No manipulation — every outcome is determined by an independent random number generator.
Fast Withdrawals
Your winnings are never held back. A minimum withdrawal of ৳500 is typically completed within 1 hour — via bKash, Nagad, Rocket, or bank transfer.
Important reminder: Betting can be enjoyable entertainment, but it is not a reliable source of income. Always spend only what you can afford to lose. Do not increase your bets in the hope of recovering money you have already lost — this makes the problem worse.
Frequently Asked Questions
Enjoy the entertainment —
within your limits
Play responsibly at tj999. We are always ready to help with anything you need.